If you have forgotten the password associated with your customer account, you can reset it in a few simple clicks. Follow the steps below and find out how to log back into your account.

1. Reach the login page and click on the "Forgot your password?" link.

2. Once on the password recovery page, enter the email address you used to register and click on "Send reset link". If the email address you entered is registered in our store, you will receive an email with a temporary link to reset your password.

3. Open the email and confirm the request to change your password by clicking on the highlighted link.

4. On the password reset page, write your new password, confirm it and then click on "Change password".

5. If the operation was successful, you will receive a confirmation email and you will be able to access your account again using the new password you just created.

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Monday to Thursday from 9:00 to 13:00 and from 14:30 to 18:30
Friday from 9:00 to 13:00

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